Customer Acquisition
A key factor for the growth of any business is the acquisition of new customers
and the retention of existing clients. While customer acquisition is a key goal,
it poses challenges, including potentially high marketing costs and efforts needed
to close a sale.
Companies, regardless of size and geography are looking to:
-- Expand their customer base
-- Minimize costs and customer acquisition lead times
-- Improve customer relationships by creating effective loyalty programs
AMZ offers customized end to end customer acquisition solutions
that address the Banking Financial Services and Insurance, Telecommunications and
Media and Healthcare industries.
Acquisition
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Back office Services
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Process Efficiency
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Outbound telesales
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Application processing
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Customer surveys
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Inbound telesales
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Order management
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Data verification
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Cross-sell and up-sell
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Account activation
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Policy verification
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Direct marketing
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Origination
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Sales verification
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Mailroom activities
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Funding
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New policy processing
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Membership and provider enrollment
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Channels
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Telephone E-mail
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Web Chat Fax
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AMZ delivers effective solutions that:
-- Increase the customer base through pro-active web chat.
-- Provide better up sell and cross sell by leveraging inbound sales centers
-- Deploy motivated and certified customer acquisition teams
-- Leverage an extensive network of onshore and offshore contact centers.
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